First of all, an invitation:
Primarily for discussion of amps, amp modifications, and amp building, we currently have 280 members. EVERYONE who agrees not to engage in childish attacks on others, and who agrees to leave the politics in AGA is invited to join.
http://launch.groups.yahoo.com/group/guitar_amplifiers/
It is NORMAL for at least one tube to 'make a noise' when you tap on it. This is the 'gain hole.'
What you don't want is any squeal when you tap them.
Try moving that tube around with another 12AX7.
ALSO: Try using other guitars on the amp.
The XXX is a high gain amp. Pickups susceptible to feedback WILL feedback with higher gain. High gain + loud volume + small room (and/or close proximity to amp) = feedback issues.
HOWEVER, if he hasn't changed anything, and the feedback is a new issue, you need to troubleshoot to find the culprit.
Your better guitar p'ups are vacuum wax potted, to reduce microphonics. Do you know what he's using?
Try this test. Have him tap lightly on his p'up. Does that induce feedback? Then the p'up is the source.