Hi
As you may have seen in an earlier post, I have just sold my G-Major on Ebay. First thing I've ever sold on there, bought with 'buy it now' in under 2 1/2 hours.
The buyer has paid with Ebay payments, and Ebay have sent me email to say that this is the case. Using the links in the email seems to suggest that I don't get the money in my bank account until 13th Jan. Another part of the email suggests that, if the buyer is fraudulent, I am liable. Yet the website seems to say that I am covered for up to £350 by using Ebay payments. I should be, they charged me 3% extra which I didn't see in the small print
I don't get this at all. Ebay have already got the money via a credit card, yet the email still warns that I am liable if there is fraud involved. I guess they mean if the card is reported stolen tomorrow, for example.
I really want to play fair by the buyer; he has paid for next day shipment, and I would love to post it tomorrow. But I really don't know what to do. I have emailed ebay tech support, but it claims on the site that they may take 48 hours to reply, hence my post here - I know that loads of you regularly use Ebay and I want to make the buyer happy.
Any advice from Ebay veterans gladly received.
Thanks