Hi Jim94535,
Welcome to the forum! I hope you get an answer that will help you, but I'll try, as I just went through a similar experience with my new Ibanez electric.
It's mostly a trial and error setup, as you should take tension from the strings (so they don't break, as you've found out), then turn the screws only about 1/4 turn at a time (in= increases spring tension, out= reduces spring tension). Try to move both screws the same, to keep the tension equal and balanced.
When you think you've got it close, tune up your strings again, but notice the string tension, as you don't want it too tight to break the strings.
It may take a while, or you may get it right away, but be patient, don't get frustrated, and come back to let us know if it works, or if you have more questions!
Good Luck, we'll be here...
